Return and Refund
Return policy for fashion orders
We review return and refund requests case by case based on the item condition, the issue reported, and the details shared after delivery.
When to Contact Us
- Contact us as soon as possible after receiving the order
- Return requests are accepted within 7 days of delivery
- Keep the item unused and in its original condition
- Save the receipt received after placing your order, as it is required for return or refund requests
- Share the order number and a clear description of the issue
What We Review
We review requests for wrong items, missing items, visible defects, and other issues that can be verified from the order details and photos.
Refund Amount
- Shipping and delivery charges are non-refundable
- If a return is approved, the refund is calculated only from the product price of the suit that is actually returned and approved
What Helps the Review
Clear photos, the order number, and a short explanation help us respond faster and make a fair decision.
Final Decision
Each request is checked manually so we can keep the process consistent and practical. Approved cases may be resolved with replacement, exchange, or another suitable step based on the issue.
Refund request
Tell us what went wrong
Submit your request within 7 days of delivery. We review every request manually against our return and refund policy.